DOMESTIC SHIPPING (United States)
Order Updates and Tracking Information Order status and Tracking Numbers for UPS and Delivery Confirmation numbers for US Mail are sent to the e-mail address listed in your order.
Note: All Prescription orders normally ship within 10 business days, providing all items are in stock and no unforeseen circumstances occur. At present time some orders with certain coatings are taking an additional week to ship.
Orders containing out-of-stock items will be shipped in their entirety when all products are available, unless prior arrangements have been made. Please call our toll free number: 877-872-5780. Customers will receive automatic e-mail updates regarding order and product status.
Military APO Shipping:
VS Eyewear is happy to ship our products to the men and women overseas serving in the U.S. Military. The United States Postal Service is the only courier that will ship to an APO or FPO address. They will not, however, provide delivery confirmation for packages shipped to APO or FPO addresses. So that delivery may be confirmed and for our customer’s sake, VS Eyewear suggests that orders with final destinations of an APO and FPO address be shipped to an intermediary address and then forwarded to the APO or FPO address.
Please be aware that it could take 4 – 12 weeks for a package to reach its APO/FPO destination. VS Eyewear cannot be held accountable if the service member or end user has been relocated and the package becomes undeliverable. If a package is returned to us as undeliverable, it will be held until the customer provides us with an updated address. Such packages may be subject to a second shipping charge.
If your order is shipping internationally (outside of the U.S.) it may be subject to import duties and taxes, which are levied once the package reaches the destination country. VS Eyewear has no control over these charges and cannot estimate what they will be. Any charge that might be incurred is the customer’s responsibility. VS Eyewear is not responsible for ANY duties, taxes or broker fees that may be charged to your shipment. For further information please contact your local customs office.
What methods of payment do you accept?
We accept MasterCard, Visa, Discover, PayPal and American Express. You can also send us a money order or a check in the mail, at the checkout options use the “Print and mail” option this allows you to send us your order via the US postal service. Sorry but we do not ship C.O.D.
Do I have to pay sales tax?
If you are in Pennsylvania, you must pay 6% sales tax. If you are not in Pennsylvania, then there is no tax.
Can I place my order by telephone, instead of on the website?
Yes. Just shop on our site and at the checkout options use the “Over the phone” option this allows you to send us your order and you can call us with your payment information.
How long does it take?
All Prescription orders normally ship within 10 business days, providing all items are in stock and no unforeseen circumstances occur. In-stock (non-prescription) orders placed after 2:00PM EST will be processed the following business day. Weekend and holiday orders will be processed on the next business day.
What is the deadline for Express shipments?
Your need send your order to us before 2:00PM Eastern time.
Do you ship to addresses outside the USA?
Yes. Just shop on our site and at the checkout use the “Over the phone” option. Please note that VS Eyewear is not responsible for any duties, taxes or broker fees that may be charged to your shipment. The fees are the responsibility of the customer.
Bangor, PA 18013 USA